Privacy Policy, Terms & Conditions, & Refund Policy

Our Commitment to Privacy

Hope Springs Housing, Inc. respects privacy, and we know that many care about how information is used and shared. This Privacy Policy applies to Hope Springs Housing activities, website to which this Privacy Policy is linked, hopespringshousing.com. By visiting this site you are accepting the practices described in this Privacy Policy. If you disagree with any of the terms herein, please immediately discontinue use of this site.

The Data We Collect

Information You Provide

Our website and CRM provide convenient ways for you to access our services and learn about important Hope Springs Housing opportunities and events. You are welcome to make use of the content on the site without providing certain personal information. However, if you use certain features on the site, such as the “Contact Us” feature, or when you submit an application for a position with us, you will be required to provide personal information. We may also collect information you provide through other contexts. For example, if you choose to make donations, get involved as a volunteer, attend events, request information, receive an action alert, apply for a grant, use our mobile text messaging service, or similar activities, you will need to provide certain personal information such as name, address, telephone number, email address, or other descriptive information. We also collect financial account information you provide us, such as credit card number or banking information. when you make donations or pay to attend events.

Information You Share Publicly Through the Site

Our site may create opportunities for you to share information with others through message boards, blogs, apps, etc. Please remember any information you disclose in these areas becomes public information. Therefore, please exercise discretion in deciding what information to post or share.

Information About Your Use of the Site

When you use our site, we automatically receive and record certain information from your computer (or other device) and your browser. This may include such data as your IP address and domain name, the pages you visit on the Sites, the date and time of your visit, the files that you download, the URLs from the websites you visit before and after navigating to the Site, your software and hardware attributes (including device IDs), your general geographic location (e.g., your city, state, or metropolitan region), and certain cookie information (see below). To obtain such information, we may use web logs or applications that recognize your computer and gather information about its online activity.

Cookies. We also use cookies on this site. Cookies are small files that are stored on your computer by your web browser. A cookie allows the site to recognize whether you have visited before and may store user preferences and other information. For example, cookies can be used to collect or store information about your use of the sites during your current session and over time (including the pages you view and the files you download), your computer’s operating system and browser type, your Internet service provider, your domain name and IP address, your general geographic location, the website that you visited before the site, and the link you used to leave the sites. If you are concerned about having cookies on your computer, you can set your browser to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the site may not operate correctly.

Web beacons. The site or the emails that you receive from us may use an application known as a “web beacon” (also known as a “clear gif” or “web bug”). A web beacon is an electronic file that usually consists of a single-pixel image. It can be embedded in a web page or in an email to transmit information, which could include personal information. For example, it can allow an email sender to determine whether a user has opened a particular email.

How We Use Personal Information

We use the information that we collect for a variety of purposes. These purposes include, for example, to:

Provide you with our Services;
Respond to your questions or requests concerning the Services;
Fulfill the terms of any agreement you have with us;
Process an application, such as an employment application;
Send you information about our Services and other topics that are likely to be of interest to you, including newsletters, updates, or other communications, including promotional emails;
Deliver confirmations, account information, notifications, and similar operational communications;
Improve your user experience and the quality of our products and services;
Comply with legal and/or regulatory requirements;
Aggregate and deidentify information;
Benchmark results for our customers;
Serve advertisements;
Analyze how visitors use the Services and various Services features, including to count and recognize visitors to the Services;
Create new products and Services; and
Manage our business.

Hope Springs Housing may link information gathered through this website with information that we collect in other contexts. But in that event, we will handle the combined information in a manner consistent with this Policy.

Your Choices

If you want to learn more about the personal information that Share Our Strength has about you, or you would like to update, change, or delete that information, please contact us by email at h opespringshousing@gmail.com

You may opt out of receiving marketing emails or receiving text messages from us by following the instructions in those emails or by emailing us at hopespringshousing@gmail.com

If you are a resident of the EU, UK, California, or another jurisdiction with an applicable privacy law, you may have certain rights available to you. These rights may include:

The right to be informed about our data collection practices;
The right to access and rectify your data;
The right to erase or delete your data;
The right to data portability;
The right to restrict and object to the processing of your data (including for direct marketing purposes);
The right to opt out of the sale of your information;
The right to opt-out of marketing emails and text messages;
The right to limit our use of any automated decision-making processes;
The right to lodge a complaint to your local data protection authority; and
The right to withdraw consent (to the extent applicable).

To exercise any of the rights listed above, please contact us via email at h opespringshousing@gmail.com

We will respond to your request as soon as reasonably possible but no longer than 30 days.

Please note that we are legally required to internally retain records related to donations made for a period of time, so we cannot delete your name upon request. Instead, we flag records internally so we can honor no-solicitation requests by suppressing messages as requested.

Data Security

We employ physical, technical, and administrative procedures to safeguard the personal information we collect online. However, no website is 100% secure, and we cannot ensure or warrant the security of any information you transmit to the website or to us, and you transmit such information at your own risk.

International Users

The information that we collect through or in connection with the Sites is transferred to and processed in the United States for the purposes described above

Donor Privacy & Refund Policy

Hope Springs Housing– is committed to respecting the privacy of its financial and in-kind donors, whether the donation is made online, by mail, or any other method.

When you make a financial or in-kind donation, Hope Springs Housing may collect donors’ personal information such as names, company names, titles, addresses, phone numbers, email addresses, payment information (like credit card data), etc. through online or offline communications.

Hope Springs Housing uses personal information about donors to respond to inquiries, process donations, issue receipts, help decide who will receive future solicitations (including matching gift requests), organize fundraising events, assess the effectiveness of Hope Springs Housing fundraising or services, inform donors of new activities and services, and similar activities.

Hope Springs Housing – are committed to respecting the privacy of its financial and in-kind donors, whether the donation is made online, by mail, or any other method.

Hope Springs Housing uses personal information about donors to respond to inquiries, process donations, issue receipts, help decide who will receive future solicitations (including matching gift requests), organize fundraising events, assess the effectiveness of Share Our Strength fundraising or services, inform donors of new activities and services, and similar activities.

We protect your information in a variety of ways. We adhere to industry security safeguards to protect your information. Many donors use credit cards for donations. We protect the security of credit card transactions according to PCI-DSS security standards which employ encryption, access controls, network firewalls, and physical security. These measures make it extremely difficult for anyone to intercept the credit card information you send to us.

Hope Springs Housing and its campaigns may share your information in various ways. First, we will disclose information as required by law. We may share your information with our vendors, partners and other third parties that help us with our activities and programs. For example, we share information with vendors that help us fulfill orders, manage data, and process donations and credit card payments. These vendors are bound by confidentiality rules and/or other data protection rules and are permitted to use the information only to support Hope Springs Housing operations. We may also share your personal information with third party ad servers, with other not-for-profit organizations, and with select commercial vendors or partners.

You may opt-out from having your information shared and/or from receiving future communications from Hope Springs Housing by contacting us at h opespringshousing@gmail.com. It is our policy to honor any no-solicitation request as quickly as possible. We are legally required to internally retain records related to donations made, so we cannot delete your name upon request. Instead, we flag records internally so that we can honor no-solicitation requests by suppressing mailings. uses personal information about donors to respond to inquiries, process donations, issue receipts, help decide who will receive future solicitations (including matching gift requests), organize fundraising events, assess the effectiveness of Hope Springs Housing fundraising or services, inform donors of new activities and services, and similar activities.

All donations are non-refundable.

Changes to Our Privacy Policy

We reserve the right to revise this Privacy Policy at any time and without notice. If you have any questions about this Privacy Policy, the practices of this website please contact us at:

Hope Springs Housing, Inc
(404) 307-7334
hopespringshousing@gmail.com

Effective Date

The effective date of this Privacy Policy is August 25th 2022